Index / Sierra
Sierra
Support
Sierra (Bret Taylor) · support agent
Autonomy
High
Bespoke, deeply branded enterprise conversational agents with white-glove builds; priced per resolved ticket. Serves ~40% of the Fortune 50.
From the report
MakerSierra (Bret Taylor)
CategoryCustomer-support & sales agents
Launched2023
AutonomyHigh
▤config.pricing
Enterprise
Per resolved ticket, quote-only
~$200K–$350K+/yr
⊘assert(pros)
Bespoke, deeply branded conversational agents
Priced per resolved ticket
Serves ~40% of the Fortune 50
⊗catch(cons)
Deployments take 3–7 months
Enterprise-only economics
⚡array.tags
'Support''Bespoke''Fortune 50'