Index / Decagon
Decagon
Support
Decagon · support agent
Autonomy
High
Highly configurable enterprise support agent with strong analytics and sub-second voice; becomes a team’s primary system. $4.5B valuation.
From the report
MakerDecagon
CategoryCustomer-support & sales agents
Launched2023
AutonomyHigh
▤config.pricing
Enterprise
Quote-only, reported range
~$95K–$590K/yr
⊘assert(pros)
Highly configurable enterprise support agent
Strong analytics; sub-second voice
$4.5B valuation
⊗catch(cons)
No public pricing, trial or self-serve
~6 weeks to deploy
⚡array.tags
'Support''Enterprise''Voice''Analytics'